Disclaimer

**All conditions and functionality of the donated item is detailed in each listing to the best of our knowledge.** 

**We are not an authorized dealer of any items sold through this site, manufacturer warranty may be void even if the item is considered new.**

**Please read the description and view the photos before purchase.**

**If you have any questions about any product you see online, please do not hesitate to ask the seller.**

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  1. What is the ShopTheSalvationArmy return policy?
  2. Do purchases come with any warranty?

 

Returns

 

Q: What is the ShopTheSalvationArmy return policy?

A: We will accept a return within 14 days of the shipped date for any item PLUS a 10% restocking fee.

  • You will need the order number (or Invoice Number) and your zip code.
  • Click here to start the Return Process. If a label is not automatically generated, please contact the seller.
    • For items damaged or not as described, a remedy will be determined on a case-by-case basis.

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Q: What if I want to return an item outside of the 14 day policy?

A: Unfortunately, if the item you are requesting to return falls outside of the 14 days, we cannot accept it for a refund.

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Q: Do purchases come with any warranty?

A: Unfortunately, since we are not the manufacturer and all items are donated, we cannot guarantee any of the manufacturers' warranties will apply (even if we sell them as NEW items). Please assume that any item purchased through our site is not covered under warranty.

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